Changing Text Size in Microsoft Communicator or Lync

Believe it or not, all these years that I've been working in a company showed me one particular problem that people usually ask me for a solution. The problem was that when working with Microsoft Lync (formerly Microsoft Communicator) suddenly the text chat changed its size to be smaller and almost illegible.

I have always questioned how people do this, because I couldn't figure out what combinations are required to made text change its size, but it's quite easy to fix this.
 
First at all, this is usually the standard size in a chat window.

Normal text size

After a mysterious combination of keys suddenly changes to this size.

Font size changes

To fix this it is necessary to enable menu window, it is possible by pressing "Alt" key, after doing so you have to pick "View" and move the mouse over "IM Text Display Size" to select a bigger size, as you will see the size will be selected as the minimum possible.

Go to view option to select the size of text

This is a configuration for a particular chat window rather than a global one, therefore you can't establish this in the main window.


Comments

  1. AnonymousNovember 4, 2013 at 5:49 PM

    I found this post while trying to solve this issue and also found the offending keyboard shortcuts - pressing Ctrl+[ or Ctrl+] will change the size of the IM text, go figure. While it's not a global setting, it generally carries over to any new chat windows you open.

    Good post!

    ReplyDelete
    Replies
    1. Ronald MirandaNovember 10, 2013 at 9:07 PM

      Great! It works even in Spanish version. Thanks! =)

      Delete
  2. AnonymousNovember 6, 2013 at 10:17 AM

    GOOD POST ! THANKS A LOT!

    ReplyDelete
  3. AnonymousJanuary 6, 2014 at 4:59 PM

    Thank you for taking the time inposting this. It helped a lot

    ReplyDelete
  4. AnonymousMay 13, 2014 at 5:28 PM

    thanks so much for taking the time to write this stuff. This helped me while the official microsoft website did NOT. So major props.

    ReplyDelete
  5. AnonymousJuly 3, 2014 at 3:40 PM

    Thank you very much! This is exactly what I'm looking for. Btw, the CTRL+] key strokes doesn't work in my Lync installation. Probably due to the German keyboard layout?
    Regards
    Dieter

    ReplyDelete
    Replies
    1. Ronald MirandaJuly 9, 2014 at 3:24 AM

      It's possible, I tested it on a latin american keyboard : )

      Delete
  6. AnonymousJuly 7, 2014 at 3:36 PM

    great post! you saved me!

    ReplyDelete
  7. unknown userJuly 18, 2014 at 10:48 AM

    you may test the following combination if above doesn't work. For swedish qwerty keybord the shotcut is:
    CTRL + ´ = Decreasing
    CTRL + å = Increasing

    ReplyDelete
  8. AnonymousJuly 21, 2014 at 6:38 AM

    great post! thank you so much for sharing!
    =)

    ReplyDelete
  9. algún sujetoAugust 7, 2014 at 5:19 PM

    Helped me a lot, it was very annoying to see everything small.

    ReplyDelete
  10. AnonymousOctober 9, 2014 at 10:12 AM

    You may test the following for a German keyboard:
    CTRL ß : Decreasing
    CTRL ´: Increasing

    If you want to change the marked text only:
    CTRL-Shift-Comma : Decreasing
    CTRL-Shift-Dot : Increasing

    Have fun!
    Reinald

    ReplyDelete
  11. Makco10December 8, 2014 at 11:08 PM

    Gracias me sirvió...

    ReplyDelete
  12. AnonymousFebruary 2, 2015 at 3:50 PM

    Many thanks even from my side. CTRL+] didn't work for me too

    ReplyDelete
  13. AnonymousFebruary 2, 2015 at 5:05 PM

    Thanks a lot!!

    ReplyDelete
  14. AnonymousFebruary 9, 2015 at 11:04 PM

    Thanks for the post!!, very useful!

    ReplyDelete
  15. Jan MeierApril 15, 2015 at 1:01 PM

    Oh gosh.. thank you so much! Had the 'small text problem' since moooonths.. fixed it. :D

    ReplyDelete
  16. AnonymousJune 1, 2015 at 5:50 PM

    Excellent post!! Thanks!

    ReplyDelete
  17. AnonymousJune 10, 2015 at 12:33 PM

    Thank you very much! Ciao

    ReplyDelete
  18. AnonymousAugust 31, 2015 at 7:59 AM

    It Works :)

    ReplyDelete
  19. AnonymousSeptember 16, 2015 at 8:26 AM

    thx brah, almost got mad with this :D

    ReplyDelete
  20. UnknownOctober 14, 2015 at 7:16 PM

    it worked for me thanks :D!!!!!!!

    ReplyDelete
  21. AnonymousJanuary 8, 2016 at 8:07 PM

    I noticed this while typing some IM on MS Lync, and I figured by hitting Ctrl key + the mouse wheel you get the size back to normal BUT it affected me all contacts and after closing the chat window and reopening it, the size defaults back to its smaller font...

    I tried deleting its cache on appdata and programdata and it did not help
    arrrgh I hate MS!

    ReplyDelete
    Replies
    1. Ronald MirandaJanuary 9, 2016 at 6:36 PM

      Hahaha, thanks to god now it's Skype for Business :)

      Delete
  22. joialocaJanuary 13, 2016 at 5:31 PM

    Thanks! I did the same thing (misterious combination) and I was getting mad! You save my sanity!

    ReplyDelete
  23. war421422March 31, 2016 at 10:05 PM

    WOrked for me. Thanks

    ReplyDelete
  24. war421422March 31, 2016 at 10:05 PM

    Worked for me Thanks

    ReplyDelete
  25. AnonymousJune 14, 2016 at 10:19 AM

    I have the oposite problem.
    Since some time, the text is bigger than normal.
    Your option Alt>View>IM text display size does not help as it always shows Medium size.
    I decrease it by holding the Ctrl and scrolling the mouse wheel down, but it helps only with the currently opened window, but each new one opens again with bigger font. It is so frustrating to do it with each new conversation...
    Does anyone know how to solve it?

    ReplyDelete
    Replies
    1. Ronald MirandaJune 26, 2016 at 3:13 AM

      Hi! maybe you need to change the font in the general settings because it looks to be a general configuration

      Delete
  26. AndersonAugust 31, 2016 at 8:03 PM

    TKS, very helpful.
    Hector Conde
    IT Tech

    ReplyDelete
  27. UnknownJanuary 31, 2017 at 10:51 AM

    Thanks. It works for me. Few months ago, fonts on my lync have decreased, suddenly. Tried to fix it in settings, but could only change font size for my messages.
    I have restored general font size, now. THnaks again.

    ReplyDelete
  28. Alan SandovalJuly 31, 2018 at 4:14 PM

    Muchas gracias! Estaba buscando esa maldita opción y no la podía encontrar xD

    ReplyDelete

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